The Attorney General's Office summoned the Cali Mayor's Office over its response to the earthquake, and this was its reply: 'They surveyed me and I'm not on the registry?' said an affected resident

NewsEarthquake in Colombia. Cali was one of the most affected cities. Photo: Samir RojasJOURNALIST06.11.2026 18:27 Updated: 06.11.2026 18:52 The Office of the Attorney General of the Nation issued a preventive request to the District Mayor's Office of Cali so that it adopts immediate measures guaranteeing comprehensive humanitarian care for the households affected by the earthquake of August 10, 2026 that still face difficulties accessing the assistance and recovery mechanisms made available by the authorities. READ ALSO The preventive action is based on findings obtained during the monitoring work carried out by the Public Ministry, which would show that many characterized families remain pending inclusion in the Unified Registry of Victims (RUD) or face inconsistencies in the classification of their properties, a situation that limits access to economic aid, temporary housing and other state support mechanisms. READ ALSO Earthquake in Colombia. Cali was one of the most affected cities. Photo:Samir RojasAccording to the information gathered by the Attorney General's Office, close to 4,000 families reported in territorial instruments would be awaiting their incorporation into the national registry, while a similar number of requests to update the habitability status of homes would not have been processed due to operational restrictions of the platform enabled for this process. READ ALSO 'They surveyed me and put a preventive yellow sticker on my house; now they say I'm not a victim'One of these cases is that of citizen Édgar Jesús Hoyos Castro, who has lived in the Olímpico neighborhood for more than 40 years, at carrera 34 # 12-40, in a single-story house of 240 square meters. He recounted that the Mayor's Office surveyed him and inspected the house, placing a yellow sticker on it, although he maintains that his damages are serious. He has no other family and nowhere to go. Earthquake in Colombia. Cali, among the most affected cities in the country. Photo:Juan Pablo Rueda / EL TIEMPOHe stated that he called a phone line to ask whether he appeared among the victims and was told no; he then attended an event at Mallplaza with officials from the National Unit for Disaster Risk Management (UNGRD) and also did not obtain a solution. He filed two petitions for the protection of his rights (derechos de petición) with the Mayor's Office, the Governor's Office and the UNGRD, but has not received a response, so he will soon file a tutela (constitutional protection action). READ ALSO Effects in Cali from the earthquake on August 10. Photo:Juan Pablo Rueda / EL TIEMPOAdded to this situation are the reports from the Los Guaduales building, whose residents said they have not received calls or WhatsApp notifications informing them about the delivery of monetary aid. Faced with this situation, the oversight body required the district administration to strengthen humanitarian care actions, guarantee support for families that meet the requirements to access temporary housing subsidies, carry out coordinated efforts with the competent entities, and submit a detailed report on the measures adopted to overcome these barriers. READ ALSO The Attorney General's Office reiterated that administrative or technological difficulties cannot translate into the prolongation of conditions of vulnerability for the victims and will continue to exercise preventive surveillance to ensure the effective protection of the fundamental rights of the population affected by this emergency. The response of the Cali Mayor's OfficeEL TIEMPO consulted the Secretary of Emergency and Disaster Risk Management of Cali, Ricardo Peñuela, who said: "We have accompanied the Attorney General's Office since the beginning of the emergency with actions, we have shared reports and we are attentive to the oversight bodies." He added that in that accompaniment of these oversight bodies "we act within the framework of the law." He stated that a new report will be submitted, as the Mayor's Office has been doing before the Attorney General's Office, the Office of the Municipal Personero and other bodies, in the interest of transparency. CAROLINA BOHÓRQUEZEL TIEMPO CorrespondentCaliSee more newsA large billboard with images of Donald Trump was burned. Photo: Follow all the news from Colombia on Facebook and Twitter, or in our weekly newsletter. EL TIEMPO NEWSLETTERSSign up for our newsletters and receive news in your email according to your interests. 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